HTML Email Notifications

SIMAnswers uses email templates which allow you to design rich HTML email notifications for a variety of events.

All email templates are fully customizable (you can add your own custom variables) and support multiple languages (they work just like Joomla's multi language support).

Email notifications include the following events:

notify.new-follower.user.php

Notify a user when they get a new follower on SIMAnswers ‡. They can disallow followers on their preferences.

notify.question.network

Notify a user when somebody they follow asks a new question ‡.

notify.question.friend

Notify a user when their friend (on JomSocial/EasySocial/Community Builder) asks a new question ‡. If the friend is also somebody they follow on SIMAnswers, they will receive only the notify.question.network email.

notify.question-update.follower

Notify followers of a question when an update is added.

notify.answer.asker

Notify the asker of a question when a new answer is posted ‡.

notify.answer.follower

Notify followers of a question when a new answer is posted.

notify.best-answer.answerer

Notify an answerer when their answer is chosen as the Best Answer

notify.best-answer.follower

Notify followers of a question when a Best Answer has been chosen

notify.comment.answerer

Notify an answerer when somebody (other than themselves) comments on their answers ‡.

notify.expired.asker

Notify asker if their question expires after not receiving an answer for a specified number of days. Note that question expiration can be disabled on the configuration page.

Manager Emails

Managers can be assigned for each category. They will receive email notifications when the following events take place in their categories:

• notify.question.manager - when a new question is posted
• notify.question-update.manager - when an update is added to a question
• notify.answer.manager - when a new answer is posted
• notify.report-queston.manager - when a question receives a violation report
• notify.report-answer.manager - when an answer receives a violation report
• notify.report-comment.manager - when a comment receives a violation report

‡ - users can opt in/out of receiving these emails by updating their SIMAnswer Preferences.

You can easily add extra events by adding templates and modifying SIMAnswers' helper class to add more event triggers.